When your child is miles away at college, you can't be there to make sure everything is all right.

But I can.

Your child means the world to you. And when he or she goes off to college, you can't help but worry.

Will she be safe? Will he eat right? How will she get around? What if he runs into a situation he can't handle? A million and one things could happen.

And you want to be absolutely sure your child has whatever he or she needs to be safe, comfortable, healthy and happy while they're away from home. So they can get the most out of their college experience. And you can sleep through the night without worrying.


Lana Drew

Hi. My name is Lana Drew, and since 2010, it's been my joy and privilege to provide students at Brown University, Rhode Island School Of Design, Johnson & Wales University, Yale University, and other universities with whatever they need, when they need it. From the perfect living space to chef services, from packing, moving and storing to setting up the remote on the TV, from emergency medical attention to assembling the furniture they bought at IKEA.

No matter what your child needs, I'm on call to make sure he or she has the practical, legal, medical, culinary, travel and even fanciful services needed to ensure their safety, comfort and well being while away at school. [Read Testimonials]


Comprehensive Student Services

Providence RI Premier Student Concierge Services

We serve students who are attending Brown University, Rhode Island School Of Design, Johnson & Wales University, Yale University, and other universities throughout the states.

Each of the services below is fully customizable to fit your needs. If you can't find the service you're looking for, send us a request. I'm sure we can accommodate you.

Pack, Store & More

Pack, Store & More Pack, Store & More Pack, Store & More Pack, Store & More

It's stressful enough for your child to gear up and get through finals without the huge burden of packing, moving or storing all their belongings before summer break. With our Pack, Store & More service, your child can focus on exams, then be on their way home while we pack up all their stuff, ship it, or have it stored in our own storage facility. We'll clean the room or apartment and even drop off the keys.

Pack, Store & More Pack, Store & More Pack, Store & More Pack, Store & More

And when your child returns next semester? We'll set up his or her living space, unpack their belongings, fully stock the kitchen (if there is one) and fill the dorm or apartment with everything he or she needs to feel right at home.

Pack, Store & More Pack, Store & More Pack, Store & More Pack, Store & More

Want to know more? Here is a short video about our Pack, Store & More service.


Sweet Living Set Up

Whether your child is living in a dorm or needs to find the perfect apartment, we can find, furnish, decorate and fully stock their living space with everything they need to feel safe, comfortable and cared for. [See More]

Housekeeping Services

Let's face it. Kids can be messy. Especially if they're spending most of their time studying or attending college functions. We can provide your child with regular housekeeping services so their space is always clean, organized and taken care of.



About Lana

100% Club Award - RE/MAX River's Edge Silver Award - Greater Providence Board Of Realtors RE/MAX River's Edge Bahrain Brazil Canada China France India Indonesia Saudi Arabia Turkey The United Kingdom The United States
100% Club Award - RE/MAX River's Edge Silver Award - Greater Providence Board Of Realtors RE/MAX River's Edge

How does a top-notch realtor, rental agent and savvy business woman become the go-to guardian angel to students attending East Coast Ivy League Colleges?

It started one day back in 2010. I received a phone call from a New York City executive who needed a 6-week rental for a very prestigious family. One of the wealthiest families in the world.

As a well-connected realtor and rental agent, I was able to find the perfect place for this family pretty quickly. Little did I know, this was just the beginning.

Because this family was completely new to the area, they needed someone who had the right connections and persuasive attitude to get stuff done with ease and speed. Someone they could trust to initiate, manage and organize a wide variety of lifestyle projects, tasks and services.

So they hired me.

I became their number one resource and go-to gal for everything. From hiring the best contractor to construct a badminton court to locating the best dry cleaner.

When their son started as a sophomore at Brown University, they asked me to find him the perfect apartment. I did. And then I had it furnished, decorated, and fully set up, from the security system to linens and towels. I even stocked the kitchen with appliances and all his favorite foods.

He loved it. And so did his parents. The news spread like wildfire.

It didn't take long before other parents were calling and asking me if I could do the same for their children. Many of these parents lived outside of the area and didn't have a clue about how to find a safe, comfortable living space for their child in a strange, new city.

Read Testimonials

Other parents called in a panic because their child had to find a way to pack, clean and get out of their dorm room or apartment at the end of the school year. I handled it all. From their travel arrangements to packing, storing or shipping their belongings. And that's how our Pack, Store and More service was born.

Soon, I became THE person to call anytime one of my students needed anything. From personal shopping to personal chefs. From getting their drivers license to assembling the furniture they bought at IKEA. Anytime my students needed anything, including a soft shoulder to cry on, they knew they could depend on me to have an answer, solution or service provider to get it done.

Fast & First-Class

Over the past 5 years, my services have become legendary at Brown University, Yale, Rhode Island School of Design, Johnson & Wales and other East Coast Ivy League schools. Parents and students know I can solve problems and find solutions no one else can. They also know how much I truly care about the students whose well being is in my charge.

People often ask me, why do you do it? Why do you choose to be on call for students who need everything from a sushi chef for a spur of the moment party to packing and storing their belongings at the end of the school year?

I do it because I love it. It's a great feeling to be able to provide the perfect solution at the moment someone needs it. And I get such deep joy and satisfaction in knowing that my services allow students to be safe, secure and fully supported throughout their college experience.

Plus, I've met some of the most wonderful, fascinating people from all over the world, most of whom consider me their friend or extended family. And at the end of every day, I get to sit back and smile. Because I know I've helped a lot of kids. And made it possible for a lot of parents to sleep at night.

If you want to be sure your child has all the resources, services, fast solutions and support he or she needs to thoroughly enjoy their college experience, please email me and we'll arrange a time to talk. It would be my honor to help you choose the services that will insure your child's safety, comfort and well being.


How It Works

1. Choose a la carte or
semester plan

2. Select desired services
and schedule

3. Check out and enjoy!


As a student concierge service, we aim to provide any and all services that our students may require, whether moving into their college dorms or preparing for their first career post-graduation. [See more]

From finding the right apartment, setting up cleaners, planning events, providing chef services, or planning for the ultimate spring break vacation, we are there for our clients every step of the way. [See more]

All communication, billing, and payments to providers are handled by Lana with the service providers. You receive the services and an accounting of action and expenditures. [See more]

1. Choose a la carte or
semester plan

As a student concierge service, we aim to provide any and all services that our students may require, whether moving into their college dorms or preparing for their first career post-graduation. [See more]

2. Select desired services
and schedule

From finding the right apartment, setting up cleaners, planning events, providing chef services, or planning for the ultimate spring break vacation, we are there for our clients every step of the way. [See more]

3. Check out and enjoy!

All communication, billing, and payments to providers are handled by Lana with the service providers. You receive the services and an accounting of action and expenditures. [See more]


Book Now


Services

Customizable services for all your needs

Can't find the service you need?
Send us a request!

Pricing

  • No commitment
    Reserve services hourly at your convenience
  • Affordable
    Concierge charges only $135 per hour (two-hour minimum)
  • Convenient
    Pay all service bills directly
  • A La Carte (Hourly)

With our A la Carte services, there's no long-term commitment. You can reserve services on an hourly basis, whenever you need them. Our A la Carte fees are $135 per hour with a 2-hour minimum. [Reserve Your Service Hours Now]


  • Tailor A Project

Custom design a project to satisfy your daughter or son's needs while at University. Monthly Service Fee pricing available upon request. Please call 401-578–1851 or email ldrew20@gmail.com.


  • Pack, Store & More / Storage

Rates and packages for Pack, Store & More, Summer Storage, & Long-Term Storage are available upon request. Please call 401-578–1851 or email ldrew20@gmail.com.



Testimonials

  • "Lana does an excellent job understanding client expectations and then exceeds them. Her creativity, resourcefulness, and focus on results are outstanding. She made a significant contribution to an important IBM initiative." - Cathleen F. (IBM)
  • "Frankly, with Lana Drew, everything is always on track - she's a caring, immensely efficient, and delightful individual that I have had the distinct pleasure of interacting with." - Talia X.
  • "Meeting Lana made such an impact on my senior year at Brown. It was my first year living off campus, and she made the transition to a new living situation and lifestyle so much easier." - Khalila Douze
  • "LDSS is the only service you will need. They have helped my son, who attends Brown, in so many areas. Their "can do" attitude is amazing." - Beverly McCabe

Additional Testimonials

Click / tap each photo for a larger view.

Al Hursy & Family Al Hursy

"Currently, we have extended our relationship with LDSS to fill the day-to-day needs of my son, which include housing cleaning, personal chef, and laundry services. Lana Drew's services are impeccable." - A. Al Hursy

"Lana is amazing! We live on the West Coast making logistics more challenging. Lana takes care of everything - getting our RISD student packed up for the summer, storage and re-deliver, handling of special items like a guitar and sending art work back home, transportation references. So glad we found her! I definitely recommend Lana." - Pamela Thompson

"Last fall, I moved to Providence to attend the Graduate School at Brown University. Thankfully, I learned of Lana Drew on a visit to Brown the previous Spring, having seen her name on a sign on Thayer. I couldn't have been luckier. Lana is the total package, and she might just want to rename her company Superwoman Enterprises, since it would probably be a more accurate description of her countless talents. Lana is at once a fixer, a leader, a force in real estate , an entrepreneur, a concierge service, but most important, an ally.

When people move to a new place, they need assistance of all kinds. And Lana isn't just providing basic help for those who need to get settled into college or a new home. Lana takes care of people and and she is rare in the area which is often difficult to find, but also the the most appreciated: she cares. It is with abundant enthusiasm and great pleasure that I recommend Lana Drew and her company. Even if you searched high and wide, you couldn't do better." - Adam Epstein

"I am working at the University of Crete, Greece. I visited Brown University for several months as a Fulbright grantee. Lana helped me to find accommodation suitable for me. Not only that! She collected me from the airport and she spent her personal time to make sure that I would feel comfortable. She made me feel like I had someone who cared for me, and someone that I could rely on. The time that I stayed in the US, she often was contacting me willing to help if I had any need. She is a lovely person and an excellent professional. She doesn't work only for profit, but she likes to help people. I would definitely recommend Lana to other. I wish her all the best." - Manolis

"After my son had surgery at the end of the school year, I had no idea how he was going to get his belongings packed and into storage. I had saved Lana's advertisement from a college magazine and out of desperation I gave her a call. Lana took care of everything - packing, storing, shipping an item home, and transportation to the airport. Even when we needed an item in storage taken out early, she was able to locate and personally deliver the item. Lana exceeded all my expectations! I highly recommend Lana Drew Student Services!" - Brown University Parent

"I was born and brought up in Bahrain to Indian parents and have done majority of my high schooling here. I went to Sevenoaks School in the UK before attending Brown in RI. Coming into Brown and looking for accommodation that was within our budget and close to the University location was a big task especially since we didn't know the area too well. This is where Lana stepped in and helped with the entire process. She put us in touch with Bishop properties, facilitating the lease and ensuring a smooth transfer in. I had heard much about Lana from my other international friends so she was definitely first point of contact. What I particularly like about Lana's business is trustworthiness, efficiency and personal touch in getting things done. Going forward she has put me in touch with a number of other college services as well like laundry, security, cleaning, pet care, etc. I would absolutely recommend Lana to all incoming/ established college students! Her help has been invaluable. Thank you Lana!" - Sarath Pillai

"We sent our son off to college at Brown. While we made the exciting trip out as a family to get him settled into his first dorm, when the end of the school year came along and we were trying to determine how to get everything back to Chicago, I found an ad for Lana Drew and her concierge services. That was the single luckiest meeting for us during our son's entire 4-year education in Providence. Not only did Lana and her marvelous team help our son pack all of his belongings up for storage, but they took care of the storage too. Being over 900 hundred miles away, I was unsure about how to find help for our son. He was in middle of final exams and then following exams, he had a tight deadline to be out of the dorm. Lana and her team made this a seamless and painless process. Even better, at the start of every school year, Lana makes sure that all of his items are in the correct dorm room and then has a crew help him to unpack and establish his new room. Lana even helped with a summer stay for our son in Providence. Lana moved him from his dorm, held his belongings for 3 weeks, then had them delivered at his summer apartment. At the end of the summer term, she picked up all his belongings and held them again for 2 weeks until his dorm was ready for move in and the school year. Her service has made being a long distance parent an easy reality.

Lana will provide a true One-Stop Service for your Providence College Student. The best part is that she understands as she herself has gone through the college experience with her family. Lana will even go above and beyond. Will had a rug that was in dire need of a good cleaning. Lana had the rug cleaned and ready for use when the school year started. Lana and her Team are absolutely the BEST!!" - Jane Barclay

"Lana takes pride in what she does and takes a personal interest in her client's happiness. She is more than a realtor or a concierge, she is like a surrogate mom on the the East Coast. We highly recommend LDSS." - Michael & Teresa McNamara

"Wow! You are fast and efficient. Sad my baby girl just finished her freshman year of college. Thank you so much for being there to help her when I am far away. We truly appreciate and value all of your help. So happy to have found you." - Lori K

"I'm the founder and CEO of a small boutique hotel in Stockholm, Sweden, that is part of the small luxury hotel, SLH Group. We have been open since 2012 and gained an amazing recognision world wide and been awarded several prestigous awards and prices. Being a Swede living in Europe and having two kids at Brown while being a control freak and hands on mother, is sometimes very stressful. It is often difficult to know how to help, how to organise and understand how everything works on campus.

This summer I met Lana, my savior, my lucky star. We started off over the phone and later in person. Lana is someone to call for every question; someone who helps, someone who understands. Lana is extremely professional and efficient, hands on, responds and gets back to you within a blink of an eye. Lana has helped with setting up both my kids's living spaces this year, one dorm and one room in a shared house. She went to Ikea with an extensive wish list, managed to get what we needed, and made sure everything was assembled in time. She also added pieces from other furniture stores including Bed, Bath and Beyond and West Elm. She fixed everything from roller blinds to wall mounted shelving systems. Lana's services include almost everything, anything from questions regarding different authorizations, weekly laundry services to arranging pick-up or transfers from Logan Airport. A good example from this week - a small emergency, I needed to get a key from Providence to NYC within a day!!! What do i do? I called Lana, she had an immediate solution and arranged it within hours!!!

For the kids to have someone to call for help and assistance with small or big issues in everyday life is invaluable and makes both their life and my life as a parent a lot easier." - Jeannette Mix

Photos

Click / tap each photo for a larger view.

Graduation 2015 Graduation 2015 Class Of 2013 - Senior Art Project Set Up Class Of 2013 - Senior Art Project Set Up Class Of 2013 - Senior Art Project Set Up Class Of 2013 - Senior Art Project Set Up Class Of 2013 - Senior Art Project Set Up Class Of 2013 - Senior Art Project Set Up Class Of 2013 - Senior Art Project Set Up Class Of 2013 - Senior Art Project Set Up Class Of 2013 - Senior Art Project Set Up Class Of 2013 - Senior Art Project Set Up Bed Bath & Beyond Shopping And Delivery Service Bed Bath & Beyond Shopping And Delivery Service Bed Bath & Beyond Shopping And Delivery Service Furnished Studios Furnished Apartment Rental Moving Best Buy Team Staging An Apartment Testing Stability Vendors For Special Project Transition In Progress Getting The Job Done A Walk With Students Dinner With Students All Set Up! Furnished Apartment Rental Students Students Students Thank You!

Frequently Asked Questions

Do you have a question? If we don't answer it below, please contact us.

  • College is a once in a lifetime opportunity... one in which life-enriching adventures should only be limited by the hours in the day. You want your child to have the most extraordinary experience. But you also want him or her to stay safe, healthy and capable of surmounting any number of hurdles - from the mundane to the extraordinary – that can get in the way. With Lana Drew Student Services, your child has a reliable and ready resource to supply him or her with the services and support they need, when they need it.

  • I began this business with a simple mission - to help students transition into and out of college life. After years of providing students with everything from finding the right apartment to setting up housekeeping, planning events, and providing chef services for spur of the moment parties, I understand that college students have unique needs, special circumstances, and particular preferences as they start and finish their university studies. We are 100% committed to being of service throughout their journey so they have everything they need to succeed.

  • Yes, I can arrange for drivers training, provide a vehicle for the road test and be with your student every step of the way.

  • Certainly. Our chefs specialize in making delicious food that's healthy and designed to meet any food sensitivities or restrictions.

  • Yes, we've partnered with a local company who can provide 24/7 service. Your child can also select the driver so he or she always has a familiar face along for the ride. This service is also available for long distance drives to NYC and or the JFK airport.

  • We can secure hotel reservations for you and your family, as well as make dinner reservations at any of our wonderful restaurants. Just name your favorite food, and I'll recommend the best!

Management Team

Lana Drew

Lana Drew

CEO - Founder - Realtor

Lana Drew is a Realtor® and personal student concierge.

A Rhode Island native. Lana has decades of experience in real estate and customer service, including 12 years in the airline industry and 15 years at a leading RI Mercedes-Benz dealership, make her uniquely qualified to help her clients with a multitude of varied tasks. Her energy and "can do" attitude always result in the complete satisfaction of her clients.


Steven Tran

Director of Business Development

Steven Tran is a recent honors graduate from Brown University and joined LDSS in the Spring of 2014. Steven offers extensive experience in small business growth / development and will spearhead the B&D activities of LDSS.

Steven's primary focus involves streamlining the functional properties of the company, including understanding the market capacity and growth.

Steven Tran

Location

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